I know how it feels to be pressured to achieve results and to meet unreasonable demands, only to be left wondering how to build a high performing team and improve employee experiences when they're already dealing with so much.

My 20+ years of program management experience leading complex projects has taught me my most important lesson:

Authentically connecting with your people and appreciating what’s happening on the ground allows you to gain your team’s trust. As a result, your employees will consistently go the extra mile.